We ship Australia-wide. Our products are carefully packaged and while all care is taken to make sure your order arrives in one piece sometimes items are damaged during transit which is unfortunately out of our control. We will always try to get your order to you as soon as possible and keep you informed along the way.
If your project is based in our local area, please contact our team for a delivery quote.
From the day of purchase, the structural integrity of the unit is warranted for 12 months.
All drawer and door hardware come with a lifetime warranty from the hardware manufacturer.
Solid timber is a natural resource and is subject to unpredictable movement. This is part of the natural adaptation process and is not a defect of the product. This product warranty does not cover misuse or damage including but not limited to environmental factors such as any movement, cracking, joint separation, bowing, splitting or colour change in the timber.
Timber grains and colouring occur naturally, and therefore variations in grain pattern and colour may be evident in the finished product. These variations are not warranted if you wish to replace the product under these terms.
Timber finishes that are exposed to everyday wear and tear are not covered by our warranty. In addition to this, inappropriate use or use of improper cleaning products causing damage to the timber is not warranted.
We provide installation specifications for your licensed builder and plumber. Our warranty does not cover any issues that arise from incorrect installation or plumbing.
The misalignment of drawers and doors is not covered under this warranty. For realignment of drawers and doors, please refer to the hardware manufacturer’s specifications provided.
Contact us on (+61) 2 6550 1924, or email us at firstname.lastname@example.org.